Important Factors Affecting Student Information System Quality
and Satisfaction

Cannur Gürkut; Muesser Nat

doi:10.12973/ejmste/81147

Important Factors Affecting Student Information System Quality and Satisfaction

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Cannur Gürkut ¹ ^* , Muesser Nat ¹

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¹ Cyprus International University, Management Information Systems, Nicosia, NORTH CYPRUS^* Corresponding Author

This article has been presented in ICES 2017 - International Conference on Environmental Sciences & Educational Studies.
This article belongs to the special issue "Interdisciplinary Research on the Environmental Education, Educational Studies in Sustainability & Instructional Technologies and Designs".

Abstract

Student Information System is one of the key systems for facilitating the management and development of Higher Education Institutions. Its use for academic decision-making purposes as well as other academic tasks is crucial. Therefore, this paper aims to understand the impact of System Quality, Information Quality and Information Presentation on Student Information System satisfaction of academic and administrative staff. In this study, System satisfaction survey is carried out and factor analysis and regression tests are applied to interpret the collected data. The results show that only Information Quality has direct effect on satisfaction. Then the impact of decision-making as a mediator factor on system satisfaction is measured and the results reveal that System Quality and Information Quality has indirect significant effect whereas Information Presentation does not have direct nor indirect effect on system satisfaction.

Keywords

system satisfaction
student information system
higher education institution
information quality
system quality
information presentation

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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Article Type: Research Article

EURASIA J Math Sci Tech Ed, 2018, Volume 14, Issue 3, 923-932

https://doi.org/10.12973/ejmste/81147

Publication date: 11 Dec 2017

Article Views: 11733

Article Downloads: 10700

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How to cite this article

APA

Gürkut, C., & Nat, M. (2018). Important Factors Affecting Student Information System Quality and Satisfaction. Eurasia Journal of Mathematics, Science and Technology Education, 14(3), 923-932. https://doi.org/10.12973/ejmste/81147

Vancouver

Gürkut C, Nat M. Important Factors Affecting Student Information System Quality and Satisfaction. EURASIA J Math Sci Tech Ed. 2018;14(3):923-32. https://doi.org/10.12973/ejmste/81147

AMA

Gürkut C, Nat M. Important Factors Affecting Student Information System Quality and Satisfaction. EURASIA J Math Sci Tech Ed. 2018;14(3), 923-932. https://doi.org/10.12973/ejmste/81147

Chicago

Gürkut, Cannur, and Muesser Nat. "Important Factors Affecting Student Information System Quality and Satisfaction". Eurasia Journal of Mathematics, Science and Technology Education 2018 14 no. 3 (2018): 923-932. https://doi.org/10.12973/ejmste/81147

Harvard

Gürkut, C., and Nat, M. (2018). Important Factors Affecting Student Information System Quality and Satisfaction. Eurasia Journal of Mathematics, Science and Technology Education, 14(3), pp. 923-932. https://doi.org/10.12973/ejmste/81147

MLA

Gürkut, Cannur et al. "Important Factors Affecting Student Information System Quality and Satisfaction". Eurasia Journal of Mathematics, Science and Technology Education, vol. 14, no. 3, 2018, pp. 923-932. https://doi.org/10.12973/ejmste/81147